Shipping policy

Royal Fans — Shipping & Delivery Policy

Intro

·         This policy explains Royal Fans order processing, delivery timelines, shipping information, and delivery support.

1. Order Processing

·         Orders are confirmed after successful placement and may be contacted for verification.

·         Orders are processed within 24–48 business hours, excluding Sundays and public holidays.

·         Orders placed on weekends or public holidays are processed on the next working day.

·         Shipping timelines begin after order confirmation.

2. Estimated Delivery Timelines

·         Lahore: 1–3 working days

·         Karachi: 2–5 working days

·         Islamabad / Rawalpindi: 2–4 working days

·         Multan / Faisalabad: 2–4 working days

·         Other Cities: 5–7 working days

3. Shipping & Delivery Information

·         Royal Fans offers nationwide delivery across Pakistan.

·         Any applicable shipping charges are shown at checkout.

·         Cash on Delivery may be available for selected orders and locations.

·         Delivery timelines may vary during peak season, weather disruptions, or operational issues.

·         Customers should inspect the package at the time of delivery and report visible damage immediately.

4. Failed Delivery / Reattempts

·         Please ensure your shipping address and phone number are correct at checkout.

·         If delivery fails because the recipient is unavailable or the address is incomplete, our team may contact you for re-delivery coordination.

·         Re-delivery timelines may vary depending on location and courier status.

·         For issues related to damaged or incorrect products, please refer to the Returns, Exchange & Refund Policy.

5. Order Tracking

·         Track your order status using our Track Your Order support page or contact our team for delivery assistance.

Need Help With Delivery?

·         Helpline: (042) 111-76925-1

·         Email: info@royalfans.com

·         WhatsApp Support: (+92) 319-4769-251

·         Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM